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A lot of times running the intelligent updater will correct things. Yes, I have a green checkmark in the Norton icon in the system tray. My suggestion is to use the R&R tool and remove your product completely from your system and reboot. Here is the link to the tool: https://support.norton.com/sp/en/us/home/current/solutions/v60392881_End User Profile_en_us Once rebooted download the product again by logging into your Norton account and installing from there. I just wanted to make the company aware of this problem (hoping that that will prod them to fix it), and there appears to be no way inform the company of a problem other than a phone call to support or a posting to the forums. -- LBA Friday March 2, I experienced the same issue.

-- LBA Dear Soul Asylum -- Thanks for your thoughtful suggestion, but unfortunately when I tried it just now (after Live Update had once again reverted to failing to complete), it quickly told me that all of the updates it tried to apply had failed. In your Norton settings see if you have your "boot time protection" set to aggressive. Cheers "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00 Dear Soul Asylum -- Again, many thanks. The reinstall did not correct the problem as the "Fix Now" and "Security at Risk" was on also with an x instead of the check mark.

-- LBA afrini I haven't heard anything from the escalation to Admin but DO know the team is working on things in the background. Open your task manager and look for the startup tab.

Cheers "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00 Another update: I take back what I last took back.Symantec's engineers need to specifically investigate this matter, identify what these conditions are, and develop a fix so that Live Update almost always succeeds instead of the present situation, at least on my machine, of failing far more often than it succeeds. -- LBA "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00 Dear Soul Asylum -- FWIW -- and I recognize I may be jinxing things by reporting this -- Live Update has been behaving much better on my machine in the last 24 hours.We'll see if it holds up, but if it was your escalation that got it fixed that quickly, well, thank you very much!I don't know what the magic is about reporting relapses of this problem in this thread that keeps getting it fixed, but I'm glad such reporting keeps working. The Live Update function appears to work and the home page of the Endpoint Protection Manager shows that the info is up to date.

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